Uncapped Fibre

Yes – the price you see, is the price you pay. All our Fibre services are in combo, so the price is for both your Data and the Line rental.

Sign up for Uncapped Fibre with XLence today and you can get Free Installation and Connection, and a Free Fibre Ready WiFi Router – all valued up to R5000* Selected Providers only. Please also note that the install fee only covers the first 30 metres of trench. *T’s & C’s apply.

This will depend on the turnaround for your installation and activation. Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line. As soon as your Fibre line is active, you can be connected to XLence Fibre within 24 Hours.

Each provider has a different lead time for installation and activation. If your line is already activated, you’ll be connected shortly after you sign up.

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Probably not, as Fibre works very differently to DSL. But you may, in some cases, be able to use your existing WiFi enabled router to spread your Fibre connection via WiFi. This will depend on which router you have and how the provider installs your Fibre line. But don’t worry – we will provide a free fibre router…

DSL is dependent on Telkom copper wire infrastructure, which is often unreliable and can be slow if you have a bad line or are far away from your local exchange, whereas Fibre transmits data with pulses of light over a fibre optical cable.

These cables are far more reliable than copper wires and can offer far greater connectivity speeds.

Absolutely! We don’t like contracts. So, we allow upgrades and downgrades of Fibre speeds up until 5pm on the last day of the month. Keeping in mind that fibre speed upgrades are solely dependent on the provider.

To cancel, we need just one calendar months’ notice. If you are still in the Promo period of 6 months, then it’s one month’s calendar notice and R499 early cancellation fee.

We’ve got a solution for you. XLence VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Fibre, then you can cancel your Telkom landline rental and simply port your number across. You can use this on a fixed VoIP enabled phone or take your number with you on the move on your Mobile phone!t.

No. Traditional landlines require customers to pay a monthly service charge for a landline. You can now save that money, if you cancel your Telkom line rental and switch to XLence VoIP.

XLence VoIP is an affordable telephone service that works off your Internet connection. It cuts out that unnecessary landline cost you pay every month and only charges for your CallTime. Perfect for anyone with Fibre Internet looking for a home or business telephone number that is flexible, affordable and easy-to-use.

No. Traditional landlines require customers to pay a monthly service charge for a landline. You can now save that money, if you cancel your Telkom line rental and switch to XLence VoIP.

XLence VoIP is an affordable telephone service that works off your Internet connection. It cuts out that unnecessary landline cost you pay every month and only charges for your CallTime. Perfect for anyone with Fibre Internet looking for a home or business telephone number that is flexible, affordable and easy-to-use.

You can only get a static IP address with Openserve Fibre. All residential lines get a dynamic IP address in order to support the ever-growing network.